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Legal

Data Protection

Last updated: 29/08/2026

1. Legal Framework

The processing of personal data by Carlos Roma complies with Regulation (EU) 2016/679 of the European Parliament and Council (General Data Protection Regulation — GDPR) and Law No. 58/2019, of 8 August, which ensures its enforcement in Portugal.

This information complements the Privacy Policy and details your rights as a data subject.

2. GDPR Principles

  • Lawfulness, fairness and transparency
  • Purpose limitation
  • Data minimisation
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality

3. Categories of Data Collected

The categories of personal data processed are:

  • Identification data: name
  • Contact data: email and phone
  • Economic and financial data: income, expenses, assets (credit simulations)
  • Technical data: IP address, browser type, cookies

4. Processing Purposes

Data is processed for the following specific purposes:

  • Credit consulting: analysis, simulation and submission of proposals to financial institutions
  • Insurance consulting: presentation of insurance proposals
  • Marketing: sending newsletters and commercial information (with consent)
  • Legal compliance: fiscal, accounting and regulatory obligations

5. Legal Bases for Processing

  • Consent: Art. 6(1)(a) GDPR — for marketing and simulations
  • Contract performance: Art. 6(1)(b) GDPR — provision of requested services
  • Legal obligation: Art. 6(1)(c) GDPR — compliance with legal duties
  • Legitimate interest: Art. 6(1)(f) GDPR — defence of rights and fraud prevention

6. International Transfers

Your data may be transferred to service providers located in the European Economic Area (EEA). Any transfers to third countries only occur with adequate safeguards under the GDPR.

You may request information about such transfers through the contacts provided.

7. Data Subject Rights

  • Access — obtain confirmation and a copy of the processed data
  • Rectification — correct inaccurate or incomplete data
  • Erasure — request the deletion of data
  • Restriction — restrict processing under certain conditions
  • Portability — receive data in a structured format
  • Objection — object to processing for reasons relating to your particular situation
  • Not to be subject to automated decisions — including profiling
  • Withdraw consent — at any time, without affecting the lawfulness of processing already carried out

Exercising these rights is free of charge and should be requested through the contacts provided.

8. Right to Withdraw Consent

You may withdraw your consent at any time, without affecting the lawfulness of the processing carried out based on the previously given consent.

Withdrawing consent does not prevent the continuation of the contractual relationship, insofar as processing is necessary for its performance.

9. Retention Periods

  • Contact data (form): up to 2 years after last contact, unless deletion is requested
  • Credit simulations: up to 5 years, or for the applicable limitation period
  • Newsletter: until consent is withdrawn

10. Security Measures

We adopt the following security measures:

  • Data encryption in transit (HTTPS/TLS)
  • Restricted access to personal data (authentication and authorisation)
  • Periodic backups
  • Data retention and deletion policy

11. Data Protection Officer (DPO)

For matters relating to the protection of your personal data, contact:

Carlos Roma — DS Intermediários de Crédito

Email: carlosroma@dsicredito.pt

Phone:: +351 961 782 999

12. Complaints

If you consider that the processing of your data violates your rights, you may lodge a complaint with the competent supervisory authority:

CNPD — Comissão Nacional de Proteção de Dados

https://www.cnpd.pt

CARLOS ROMA

Credit Intermediary · DS Intermediários de Crédito

A DECISÃO ORDENADA, LDA. Intermediário de Crédito Vinculado, com o registo n.º 0006056, autorizado pelo Banco de Portugal para a prestação de serviços de consultoria e autorizado para a prestação de serviços de intermediação de crédito (Apresentação ou proposta de contratos de crédito a consumidores; Assistência a consumidores, mediante a realização de atos preparatórios ou de outros trabalhos de gestão pré-contratual relativos a contratos de crédito que não tenham sido por si apresentados ou propostos). Contratos de crédito abrangidos: Crédito à Habitação e Crédito aos Consumidores. Mutuantes ou grupos de mutuantes com quem mantém contrato de vinculação: BANCO BPI S.A., BANCO SANTANDER TOTTA, S.A., CAIXA GERAL DE DEPÓSITOS, S.A., NOVO BANCO, S.A., BANCO CTT, S.A., BANKINTER, SA — SUCURSAL EM PORTUGAL, ABANCA CORPORACIÓN BANCARIA, SA, SUCURSAL EM PORTUGAL, UNION DE CRÉDITOS INMOBILIÁRIOS, S.A. — ESTABLECIMIENTO FINANCIERO DE CRÉDITO (SOCIEDAD UNIPERSONAL) — SUCURSAL EM PORTUGAL, BNI — BANCO DE NEGÓCIOS INTERNACIONAL (EUROPA), S.A., COFIDIS, BNP PARIBAS PERSONAL FINANCE, S.A. — SUCURSAL EM PORTUGAL, SICAM — CAIXA CENTRAL E CAIXAS DE CRÉDITO AGRÍCOLA MÚTUO. Informação verificável em bportugal.pt/intermediariocreditofar/decisao-ordenada-lda.

A DS SEGUROS é uma marca da empresa Decisões e Soluções — Intermediários de Crédito, Lda, que é mediador inscrito desde 2009. A empresa está inscrita junto da ASF com a categoria de Agente de Seguros, sob o n.º 409311648/3, com autorização para Ramos Vida e Não Vida, verificável em www.asf.com.pt. O mediador de seguros não assume a cobertura de riscos.

© 2026 Carlos Roma. All rights reserved.

Credit intermediary authorized by the Bank of Portugal